Be nice – You always meet people at least twice

Airport, Pilot Blog

When I got my first airline job and was undergoing line-training, I remember flying with an old and very experienced training captain. For the life of me I can’t remember where I went or what training topics were discussed on the flight, but what really stood out to me on that day was after the flight had concluded and the de-briefing was done, the captain said to me: “Poul, the best advice I can give anyone brand new in aviation, is to always be polite and respectful towards everyone you encounter, all the way from the baggage-handler to the airline CEO, because everybody remembers an a**hole, and in this industry you always meet people at least twice”.

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